Refund & Cancellation | Jntu Books & Updates
• To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
• Company: when this policy mentions "Company," "we," "us," or "our," it refers to Jntu Books & Updates, Hyderabad that is responsible for your information under this Return & Refund Policy
• Customer: refers to the company, organization, or person that signs up to use the Service to manage the relationships with your consumers or service users,
• Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit and use the services
• Service: refers to the service provided by Jntu Books & Updates as described in the relative terms (if available) and on this platform.
• Website: Jntu Books & Updates's site, which can be accessed a this URL..
. You: a person or entity that is registered with Jntu Books & Updates to use the Services
We at Jntu Books & Updates commit ourselves to our customers with the best service.
Sadly, there are times that we may face some issues after the payment has been done may not be able to process at that moment or due to some other reasons if the payment has to be cancelled at their end. In such cases. In that case you don't have to worry unnecessarily about the refund amount 100% of the amount will be refunded and our team will work on to get your money back in the Jntu Books & Updates wallet within 5-7 days.
In case if the payment has done and you cannot download book you can work with our live support chat team and get your refund amount after our team processes the request.
In general rule customer shall not be entitled to cancel Order once placed unless he/she choose to cancel Order only within one-minute of the Order being placed.
If the customer cancels his/her Order within five minute of placing it, Jntu Books & Updates shall refund the 100% of the order amount which will be refunded within 5-7 days to the Jntu Books & Updates wallet of the customer.
If the customer wants to cancel the order after five minute they can contact live chat support of Jntu Books & Updates and based on the factors such as the time of which the order has been placed , and the reason for the cancellation request the team will process the request and let the customer know whether the amount can be refunded or not if so the percentage of the amount which will be refunded.
